Frequently Asked Questions
Our experts always ready to serve assistance your question because we care our beloved visitors. Questions make your research simple and easy and helps you to take decisions. We are here to answer your all questions related to your packaging needs.
What is your standard turnaround time?
Our standard lead time is 10 to 12 business days after the final approval on specification sheets we send prior to printing.
Is there any way I can get the fastest shipping?
Yes we do offer a rush service plan with 6 or 8 business days with a small fee.
Can I print custom/my own artwork?
Yes as we are specialized in all sorts of customized printing so you can have your own artwork printed.
How do I make sure what the finished product looks like?
Normally we do work on digital proof with flat and 3d view for approval so that makes it all clear what exactly the box will look like after printing and assembling. Also for bulk orders we send a physical sample with a minor sampling fee to make sure everything should be printed as per customer requirements.
How do I order Custom Boxes ?
On agreement of the prices, you need to send us your design files which we prepare according to your printing requirements and show you the layout. Upon approval of the layout we will process the order. Once the order is processed we will send you the Final Specification Sheet of the boxes you ordered and on approval of the Final Specification Sheet we will move the job for printing.
How long will it take to complete an order?
Once the job is forwarded for printing we require 6-8 Business Days to complete the printing and production process. We will take a little time for Quality Check and forward the finished ordered products for shipment. It will take 4-5 Business Days for ground shipping to deliver the boxes at your doorstep.
Can I get wholesale prices?
We have a special program for retailers/wholesalers and graphic designers which include special discounts.
Do you ship outside of the USA?
Yes we are entertaining thousands of customers in Canada, UK, and Australia.
We do offer free shipping within the USA and Canada.
Which payment methods do you accept?
We do accept Visa, Master, Amex, Discover, Or paypal.
What form do the boxes shipped in?
All Boxes are shipped flat and pre-assembled (Glued).
Which printing method do you use?
We have a skilled labor force and highly advanced Offset, Digital and Screen process available in-house.
What file type do you require for printing?
We require PSD, PDF, AI, format with min of 300dpi file for printing.
Still Have Question?
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